Cookie Policy

Cookies and Tracking Technologies Policy

StatusPro, Inc. (“StatusPro,” "our," “we,” or "us") maintains and related StatusPro online services (“Websites”). Our Privacy Policy explains how we collect, use, and share information from and about you when you use our Websites, mobile applications, and other online products and services that link to the Privacy Policy, contact our customer service team, engage with us on social media, or otherwise interact with us (“Services”).









Like most websites, we use Cookies and similar technologies (referred to together from this point forward as “cookies”, unless otherwise stated) to make it easier for you to use or interact with our Websites.

Cookies are small text documents or data files that contain a unique identification code designed to be read by other computers. When you visit a website, the webserver you communicate with may ask your web browser for permission to store a cookie on your computer or device. Cookies may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).

Cookies help us improve your experience by giving us a better understanding of how you use our Websites and what parts of our Websites are most popular.

We may use cookies and other tracking technologies for a variety of purposes and to enhance your online experience, for example, measuring your engagement with our Website or the source channel by which you found us.


We use cookies including HTTP cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts and e-tags/cache browsers as defined below.   All these terms are defined in the Definitions section below.   

The Cookies we use fall into one of the following categories:

  • Performance:

    We may use cookies to collect information about how users interact with our Services and to help us measure and improve them. For example, we may use these cookies to determine if you have interacted with a certain page.

  • Analytical:

    We may use cookies to help us understand and improve our Services. For example, we can use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements.

  • Targeted Advertising:

    We and our advertising partners may use these cookies to deliver advertisements, to make them more relevant and meaningful to you, and to track the efficiency of our advertising campaigns, both on our services and on other websites and social media.

In the United States, your use of our Websites indicates your consent to such use of cookies.  For further information about our use of cookies and your opt-out choices, see YOUR COOKIE CHOICES AND HOW TO OPT-OUT below.

For residents of the United Kingdom and the European Union, you must affirmatively opt-in to allow StatusPro to use these cookies. If you chose to opt-in and later wish to opt-out, you may do so at the cookie banner or by following the instructions in YOUR COOKIE CHOICES AND HOW TO OPT-OUT.


You have the choice whether to accept and/or opt-out to our use of cookies and we have explained how you can exercise your rights below.

Most browsers are initially set up to accept HTTP cookies.  The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies.  For more information about HTTP cookies and how to disable them, you can consult the information at

You have a number of options to control or limit how we and our partners use cookies and similar technologies to interact with you, including for advertising.

  • Our services page is hosted and services by Zendesk. To opt in or out of non-essential Cookie usage, please visit their cookie policy: Zendesk In-Product Cookie Policy.

  • Although most browsers and devices accept Cookies by default, their settings usually allow you to clear or disable cookies. If you clear or disable cookies, however, some of the features of our services may not function properly.

  • To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

  • To opt out of ads on Facebook, Instagram, Twitter, or Google that are targeted to your interests, use your Facebook/Instagram, Twitter, or Google Ads settings.

  • Additionally, third-party platforms may offer you choices about whether you see customized ads.

We are not responsible for the effectiveness of any such opt-out options.

California residents may be entitled to know the effects of opt-out options under California Business & Professions Code Section 22575(b)(7). The effect of an opt-out, if successful, will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g., research, analytics, and internal Website operation purposes).

Controlling the HTML5 local storage on your browser depends on which browser you use.  For more information regarding your specific browser, please consult the browser’s website (often in the Help section).

Please note, however, that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Websites’ features and some parts of the Website may not function properly.


The following table sets out details of the individual cookies we use and the purposes for which we use them.

We provide the chart below as a courtesy, but we are not obligated to maintain or update it.

Cookie Name

Source of Cookie

Duration of Cookie Storage

Cookie Purpose


Google Analytics

Session cookie

Website analytics


Google Analytics

Session cookie

Website analytics



Session cookie


The information collected by these cookies may be stored by StatusPro or a third-party service provider beyond the duration of the cookie storage.  Please see the StatusPro’s Global Privacy Policy for additional information on our data retention and cookie usage.

We are not responsible for third-party sites and their privacy practices as it relates to opt-outs from tracking activities.  If you visit a page which we maintain on a social media site, such as Facebook, it is likely that cookies will also be deployed on your device. The social media site deploys these cookies, even on the pages we maintain, so you will need to use the settings provided by the social media site to change your cookie preferences on these sites.


If you are a United States resident and you do not opt out, as provided in Section 4 above, you expressly consent to the collection, use, and sharing of your personal data by us and the third parties listed above, subject to their privacy policies, preferences, and opt-outs available through the links set forth above.  Not in limitation of the foregoing, you expressly consent to the use of cookies or other local storage and the collection, use, and sharing of your personal data by us and each entity identified in Section 4 above.  You may revoke your consent at any time by following the procedures set forth in Section 3.



A cookie (sometimes referred to as local storage object or LSO) is a data file placed on a device.  Cookies can be created through a variety of web-related protocols and technologies, such as HTTP (sometimes referred to as “browser cookies”), HTML5, or Adobe Flash. For more information on third party cookies that we use for analytics, please review the table in Section 4 of this Cookies and Tracking Technologies Policy.

Web Beacons

Unique Identifier Header (UIDH)

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our online service’s pages and messages.  Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon.

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies.  In contrast to HTTP cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Unique Identifier Header (UIDH) is the address information that accompanies Internet (http) requests transmitted over an ISP’s wireless network. For example, when a customer types on his or her phone the web address of a retailer that request travels over the network and is delivered to the retailer's website. The information included in that request includes things like the device type and screen size so that the retailer site knows how to best display the site on the phone. The UIDH is included in this information and can be used as an anonymous way for advertisers to be able to determine that the user is part of a group that a third party advertiser is attempting to reach.  It is important to note that the UIDH is a temporary, anonymous identifier included with unencrypted web traffic. We change the UIDH on a regular basis to protect the privacy of our customers. We do not use the UIDH to collect web browsing information and it does not broadcast individuals' web browsing activity out to advertisers or others.

Embedded Script

An embedded script is programming code that is designed to collect information about your interactions with the online service, such as the links you click on.  The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the online service and is deactivated or deleted thereafter.

ETag, or entity tag

A feature of the cache in browsers, an ETag is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.  If the resource content at that URL ever changes, a new and different ETag is assigned.  Used in this manner ETags are a form of device identifier.  ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.

Unique Device ID

The unique series of numbers and letters assigned to your device


For any queries in relation to this Cookies and Tracking Technologies Policy, please contact us at:

StatusPro, Inc.

107 Aster Mesa

Irvine, California 92618